FAQs

How often does your company come out?

Nobletails currently offers daycare collecting from 8:00 am Monday to Friday.

What happens when it rains?

Your dog still needs to go out, we walk in all weather.

Should I provide you with a key?

Unless you have a housekeeper/concierge to provide us with access, yes, normally we will require a key to your property. This will be kept safely by us in a secure place.

What forms of payment do you accept?

Payment can be made by balance transfer at the end of each month.

Do you offer pet boarding as well?

Yes, but only to our regulars.

Are you insured?

Yes, insurance certificates will be provided to you at our initial meeting. Nobletails also has a licence to walk dogs professionally on Wimbledon Common.

Do you only accept well-trained dogs?

No. As a matter of fact our walks often help with training and can improve a dog's behaviour. However, we only accept nice, sociable dogs.

Do you accept unneutered dogs?

Unfortunately we do not accept unneutered dogs.

What areas do you cover?

We collect dogs from Wimbledon, Raynes Park and New Malden.

What training do you have to walk dogs professionally?

The Late Ken Cockram (ABTDA/BADBC) offered the one of the first UK training courses for professional Dog Walkers which was approved and recommended by NARP (National Association of Registered pet sitters).

"The purpose of this course is to produce a recognisable Code of Conduct to help bring professional dog walking into a new dimension by offering clients the highest standards of care and professionalism they have a right to expect."

At Nobletails we have taken this course and adhere to its standards.